IST Management Services, INC.

The Company with Passion.

IST provides comprehensive solutions that allow you to concentrate on core revenue generating responsibilities and ways to develop future growth by offering experienced administration, advanced technology, proven processes and most importantly, quality trained people.

 

IST Discover-E provides a full range of on-site litigation support and off-site ediscovery services that will take you from Early Case Assessment through hosted review and litigation prep with the experience, technology and customer service you expect from the nation’s leader in technology and support services

 

At IST, we embrace the principle of “professionalism with a servant’s heart.”  We deliver at the highest level but never without ensuring our clients are 100% certain that our recommendation is a best-fit for the firm’s needs.

 

2016 was an exciting year as we gained ground without eDiscovery offering, IST Discover-E netting several million dollars in new revenue.  This, coupled with the continuation of our industry-best client retention, allowed IST to focus on new and greater potential areas for improvement. One of those areas is our Records and Information Management program, which gives existing and new clients greater access to Certified Records and Information Management experts along with the tools needed to implement a full scale RIM program to compliment information governance protocols.

 

2017 has also seen an unprecedented amount of activity in FM and peripheral support programs including the introduction of DocStor RIM – our records management system bridging the gap between physical and electronic records workflows along with a burgeoning customer base in DocStor Legal. With these additions, IST is truly fulfilling its goal of providing a full suite of office support services to our customers.

Integrity

IST cares about our clients and will work on pricing, process and workflow to fit their specific needs.

Experience

Averaging over twelve years of experience, IST's industry experts have the know-how to build litigation support and eDiscovery solutions that are both effective and adaptable.

Technology

IST has the infrastructure to support our clients and expand within hours to accommodate even the largest cases. IST has invested in the most sophisticated tools and technology to deliver the most accurate results with the ease of use that clients require.

Organizational Agility

IST can adjust our litigation support and ediscovery process at a moment's notice. We are not burdened by multiple layers of bureaucracy. It is our singular mission to find and implement the best solution that will result in a winning decision for our clients.

IST Management Team

Experienced. Dedicated. Passionate.

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    404.394.4166

    gcaraway@istmanagement.com

    Greg Caraway is Vice President of eDiscovery for IST Management Services. Greg has over twelve years of experience leading project teams in the management of extremely large document processing and review engagements involving multiple terabytes of data.  Previous to his current position, Greg was a Director of Client Services at DTI and a Practice Support Project Manager with Jones Day LLP.  Greg has also worked as a Litigation Trial Consultant for GDC Animation creating trial graphics and animations.  Mr. Caraway is a graduate of the University of Southern Mississippi with a degree in Software Engineering and a Master’s Degree in Design Computing.

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    305.967.5104

    malscher@istmanagement.com

    Marc Alscher is a Regional Vice President for eDiscovery with IST Management Services. Marc is responsible for directly overseeing new and existing business and assisting in developing new eDiscovery solutions. Marc comes to IST with 20 years of experience in litigation support and electronic data discovery. Marc has vast experience in multi-billion dollar intellectual property, securities and environmental litigation. He has consulted with law firms and corporations in the areas of litigation holds, document retention policies, data collections and large scale document reviews.

    Marc is currently on the board for Legal Associations Network With a Purpose (LANWIP), an organization that raises money for various charities throughout the year. He was the 2013 and 2014 president of the South Florida chapter of the Association of Litigation Support Professionals (ALSP). Marc has a BS in Business Administration from Bradley University and volunteers to save dogs from being euthanized.

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    502.644.4767

    kboissinot@istmanagement.com

    Kevin Boissinot is Regional Vice President for eDiscovery at IST Management Services. He is responsible for generating and managing new and existing eDiscovery business. Kevin comes to IST with 6 years of litigation support and eDiscovery experience. He dedicates himself to ensuring that the customer service he provides consistently exceeds clients expectations. When he is not working Kevin spends as much time as possible with his wife Amy and their 4 children that range from 18 years to 3 years. Kevin also spends a lot of time watching Louisville City FC, one of the newest Soccer teams to be added to the USL and was elected as Vice President to one of the newest Louisville City official Supporters groups. He also loves music and likes to sit and play guitar and drums.

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     312.545.6005

    abrown@istmanagement.com

    Tony Brown is a Regional Vice President for eDiscovery with IST Management Services.  Currently he is responsible for cultivating new relationships and driving new business as well as managing existing relationships in the Greater Chicago area.  Tony brings to IST 14 years of experience consulting Law Firms and Corporate Legal Departments in the area of eDiscovery services and Litigation Support. Outside of work Tony enjoys spending time with his three boys, mostly in a hockey arena.  He also looks forward to traveling all around the Midwest to various National Soccer and Hockey tournaments that his sons participate in throughout the year.  Tony stays active in his community by Coaching youth Soccer, Hockey and Track n Field events.

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    781.309.3096

    ndiblasi@istmanagement.com

    Nicole DiBlasi is a Regional Vice President at IST Management Services, handling eDiscovery sales in North and Central Florida. She is a graduate of Boston University with a degree in communications and a concentration in sociology. Nicole has a passion for technology and the law, and this has developed into an in-depth understanding of eDiscovery and litigation workflow, practices and procedures. She has proven success in building and maintaining client relationships, and gaining credibility with senior level decision makers. Nicole is also a classically trained, prize-winning violinist, who has performed as soloist with several orchestras. She is a staunch advocate for music education and the importance of the arts in our world. As a top five finalist at Miss Massachusetts in the Miss America Organization, she won both the talent and lifestyle/fitness awards. Nicole has interned with the U.S. Department of Homeland Security, the House of Representatives, and the U.S. Office of Pretrial Services. Nicole helped to raise over $15,000 for the Muscular Dystrophy Association and is a member of the VH1 Save the Music Foundation. In her spare time, Nicole loves cooking, fitness training, traveling, and enjoying time with family and friends.

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    480.307.3772

    jellison@istmanagement.com

    Jennifer Ellison is a regional vice president for IST's Phoenix Market, with a focus on Facilities Management and specializing in e-Discovery solutions.  Jennifer comes to IST with a background in the hospitality industry, specifically restaurant management.  As a general manager, Jennifer was an integral part of increasing the sales for her location annually by 5%.  She has worked with over 15 philanthropic organizations and is passionately involved in raising awareness about childhood bullying, especially the Kind Campaign.  An Iowa native that transplanted to Phoenix over ten years ago, Jennifer enjoys rooting for the Hawkeye's and spends her spare time writing and hiking and is a proud mother of two young boys.

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    215.870.0277

    chahn@istmanagement.com

    Curt Hahn is a Regional Vice President for eDiscovery with IST Management Services.  Currently he is responsible for cultivating new relationships and driving new business as well as managing existing relationships in the Greater Philadelphia area (PA/NJ/DE).  Curt brings to IST 20 years of experience consulting Law Firms and Corporate Legal Departments in the area of eDiscovery services and Litigation Support.  Curt earned his Bachelor of Arts degree in Communication Studies from Wesley College in historical Dover, DE.  Prior to joining IST Curt ran is own Litigation Support Service in the City of Brotherly Love for nearly 13 years before merging with a Global Legal Process Outsourcing (LPO) provider where he concentrated on e-Discovery Support and Services.

    Outside of work Curt enjoys spending time with his wife and four children as well as his five dogs.  He also looks forward to traveling up and down the East Coast to various National Soccer and Lacrosse tournaments that his son and daughters participate in throughout the year.  Curt stays active in his community by Coaching youth Football and Lacrosse.  He and the family are also true Philadelphia sports fanatics.

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    978.886.2467

    clemire@istmanagement.com

    Cara Lemire, Regional Vice President for the New York market, has several years of business development and eDiscovery consulting experience. She specializes in supporting AM 100 law firms and Fortune 1000 corporations from collection through production. Prior to entering the legal industry, she graduated from Brown University with an honors degree in Literary Arts, where she was a copy editor and contributing writer for the Brown Daily Herald. Additionally, she was employed by the University as an annual fund caller, where she raised thousands of dollars each year. As a performer and published writer/photographer, Cara spends much of her spare time at the theater, galleries and museums. She also enjoys writing, blogging, traveling and playing soccer.

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    704.236.8950

    clerch@istmanagement.com

    Colin Lerch is a Regional Vice President for eDiscovery with IST Management Services. Colin is responsible for managing new and existing business in the Carolinas. Colin has over 15 years of experience consulting on all types of cases from complex MDL Intellectual Property cases to Alienation of Affection. Cultivating relationships with clients enables him to understand their needs and provide real value to their business. “As a Regional Vice President, I focus on customer service and provide the expertise and resources my clients need to be successful.” Colin has consulted with law firms and corporations in the areas of litigation holds, document retention, forensic collections and large scale document reviews.

    Colin received a Finance degree from Auburn University and enjoys taking his wife and two sons back for football and baseball games.  Colin also coaches youth basketball and baseball, and sits on the Board of Directors at Mint Hill Athletic Association for baseball.

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    630.254.3395

    ptatosian@istmanagement.com

    Paul Tatosian is the Regional Vice President of IST Management Services in Illinois.  Paul has over twenty years of experience in the eDiscovery services arena, having worked previously for Symantec, Actiance and Mimosa Software selling both services and solutions from Clearwell, Relativity and Kroll.  Along with a proven track record of success, Paul brings to IST a solid background in all aspects of the eDiscovery business.  Paul will drive IST’s growth and client satisfaction in the Midwest market and Virginia where he enjoys a second home in the DC area.

    Paul resides in Illinois and has a Bachelor of Arts degree in Business from the University of Southern Illinois University and University of Arizona.

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    214.717.7962

    tgordon@istmanagement.com

    Tori Gordon is a national account manager for IST Management Services in the Dallas/Fort Worth market. She graduated from The University of Alabama with her bachelors in social work before transitioning into sales. Her background is in the nonprofit sector, which she believes has helped her to be able to work well with all types of people groups. She held an intern position with a large adoption agency in Birmingham, Alabama where she was able to work alongside a team of professionals planning conferences and post adoption seminars for families in the local areas.

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    312.885.1826

    ccaruso@istmanagement.com

    Claire Caruso is an account executive for IST Management Services, managing eDiscovery sales in the Chicago market for eDiscovery. Claire graduated from The University of Iowa’s Tippie College of Business receiving a bachelor’s of business administration in both marketing and management. Claire has a strong background in entrepreneurship, having held a coveted office in the Bedell Entrepreneurship Learning Laboratory, the country’s largest student incubator for students pursuing a startup while attending college.  A team thinker with strategic business intellect, Claire thrives on taking partnership management to new levels. She has had tremendous success in her previous role as marketing coordinator at SK Models. This unique industry allowed her to travel and learn about new cultures. Unbridled enthusiasm, a strong sense of corporate citizenship and a high standard of ethics are at the core of her capabilities. As a solution driven person, Claire’s philosophy is simple; service is the reason behind results! In her spare time, Claire advocates for sustainable practices, enjoys Hawkeye football games, traveling and spending time with family and friends.

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    618.922.1711

    chunt@istmanagement.com

    Campbell Hunt is an Account Executive for IST’s Atlanta market, specializing in e-Discovery solutions. She joins IST from a career in the airline industry, where she worked as an International Flight Attendant for American Airlines. She has an extensive background in Customer Service, Sales, and Marketing. In light of her stellar customer service and attention to detail, she was awarded the highest satisfaction rating among business travelers. Campbell has traveled to over 30 countries allowing her to adapt to multicultural settings, as well as work with people from diverse backgrounds. Campbell is a former Miss Illinois Teen where she promoted her platform, Teenage Bullying, across the state. Her personal achievements include winning the Illinois High School State Championship in Golf, where she also holds her school’s record for lowest 9 hole score. During her spare time Campbell enjoys cooking, cheering for the Ole Miss Rebels, and planning a spring wedding.

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    541.404.7265

    kleon@istmanagement.com

    Kaleisha Leon is an Account Executive for IST’s New York market, specializing in e-Discovery solutions. She joins IST from the United Kingdom where she worked as an Account Manager for XRef Software Solutions. She has an extensive background in Customer Services Management and prides herself on building strong, long-lasting client relationships. Kaleisha spent 8 months travelling in Africa where she worked with underprivileged children and local wildlife. While living in South Africa, she gained a qualification in Wildlife Conservation whilst studying and raising awareness of the country’s many endangered species. Kaleisha enjoys new challenges and adventure and has survived skydiving, bungee jumping and white water rafting! Kaleisha has organized charity fundraising events with her most successful campaign raising over $11,500 for Maggie’s Cancer Care Centers, a charity that is very close to her heart. During her spare time in the Western world, Kaleisha enjoys going to the gym, horse back riding, skiing, snowboarding and, of course, a good cup of English tea.

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    541.404.7265

    pmorarojas@istmanagement.com

    Patricia Mora is an Account Executive for IST’s Atlanta with an extensive background in customer service, management, and sales. As a committed professional and creative thinker, Patricia has had ample success navigating negotiation processes that have turn regular business contracts into sustained partnerships. Patricia's experience managing multi-dwelling apartments with Milestone management for 2 years awarded her the sensibility to interact with clients in a multicultural setting and in the last year had achieved the Million Dollar Club twice. Patricia is committed to a healthy lifestyle and has a passion for fitness which prompted her to become a certified fitness instructor, a role that opened up a number of opportunities to give back to the local community in Atlanta, as she became an advocate for promoting active lifestyles as a way to empower at-risk-youth through several fundraiser's organized in fitness facilities across Atlanta and suburban areas.  Patricia enjoys traveling, dancing, cooking, and spending time with her family.

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    470.216.7012

    psanford@istmanagement.com

    Paul Sanford is an Account Executive for IST, providing eDiscovery solutions for the Atlanta market. Paul pairs his clients with systems that optimize processes specific to each individual litigation case. Specializing in eDiscovery software, Paul equips IST clientele with superior tools to process, organize, and store data in a secure environment. His priority is customer satisfaction and his stellar achievements reflect Paul's commitment to excellence, polished in both professional and personal arenas. In his professional background, Paul played a vital role in the advancement of an Atlanta tech start-up from a fledgling business into a multi-million dollar success. In his personal experience, Paul's outstanding athleticism not only won Georgia wrestling championships, but earned a Georgia House of Representatives legislative resolution commending him for his character and athletic prowess. In addition to enjoying home life with his family, Paul spends his personal time practicing Brazilian jiu-jitsu, playing volleyball, and rooting for the Atlanta Falcons.

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    404.536.2393

    tbrooks@istmanagement.com

    Tameca Brooks is an eDiscovery Project Manager for IST Management Services.  Tameca has 13 years of Paralegal and Project Management experience supporting attorneys in a variety of large-scale litigations.  She has supported case teams involved in ITC; Second Requests; and other Federal, District and State Court litigations.  Prior to her current position, Tameca has worked as a Project Manager at Iris Data Services and DTI.  Tameca holds a Master of Business Administration and Master of Science Degree in Biotechnology from University of Maryland University College.

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    678.231.2387

    jgrogan@istmanagement.com

    Jeff Grogan is an eDiscovery project manager for IST Discover-E.  Jeff has 15 years of experience supporting attorneys in a variety of litigations.  He has worked with case teams involved in multinational litigations.  Previously, Jeff served as Director of Litigation Support and Information Technology at Mazursky Constantine for 3 years and was in the Jones Day Atlanta office for 12 years.  Jeff holds a Bachelor of Arts degree from the University of Georgia.

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    478.714.7147

    ahicks@istmanagement.com

    Azure Hicks-Brown is an RCA Certified eDiscovery Project Manager for IST Management. Azure is a graduate of Georgia Southern University where she received a BBA in Information Systems. While at Georgia Southern, Azure worked in the on-campus Computer Lab where she first found her love of computer technology. After graduation, Azure spent the next decade working in Call Center Operations and Business Analysis in Research Triangle Park, NC. At the turn of the millenia, Azure moved to Charlotte, North Carolina where she began her career as a CyberForensics Analyst within Bank of America's newly formed internal eDiscovery department. Years later, after leaving the corporate world for the flexibility of the third-party vendor, Azure has worked her way up through the ranks to acquire the knowledge and experience she has today. Heading up project both large and small, Azure focuses on making sure her clients have the tools and education needed to make each project a success. In her spare time, she enjoys reading books by her favorite author, listening to eclectic musical selections and spending time with her family.

 

IST Management Services, Inc.

934 Glenwood Ave.
Atlanta, GA,

United States 30316

Find us in Atlanta, GA.

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